 |
|
|
Satisfaction Survey
Reality Check Up Concerning Your Insurance Program and Services
Your responses to the following questions will help you evaluate the current level of services you are receiving from your insurance broker. They will help you determine if it makes sense to receive a Second Opinion on your insurance program while learning more about the unique services exclusively available from A-WIN Insurance Ltd.
Does your Current Broker:
- Complete an Annual Risk Survey and Make Cost & Risk Reducing Recommendations?
- Provide You with Your Renewal Program and Costs Well in Advance of Your Renewal Dates so You are Not Forced into a Last Minute Decision?
- Provide You with an Annual Report of the Transactions, Claims, Endorsements and Payments from the Previous Year?
- Make at Least Two, if not more, Formal Visits to Your Company During the Policy Year to Review and Update Your Program?
- Represent a Number of Insurers to Market Your Account With or Just Work as an Employee of One?
- Have a Specialty in the type of Insurance your require or is he a General Practitioner?
- Handle All of Your Insurance Needs (Commercial, Personal, Life and Health)?
- Have Your Insurance Placed with an A+ Rated Insurance Company?
- Respond to All Your Service Requests the Same Day?
- Treat Your Account as a New Business Each Year or Take You for Granted?
- Truly Represent You to the Insurance Companies and Not the Other Way Around?
- Provide You with a 24 Hour, 365 Days a Year, Claims Hot Line?
- In the Event of a Claim, Are You 100% Sure that Your Business Will Be Covered – No Questions Asked?
RESULTS
Count the number of "NO" answers. If you have:
- 9 – 13, it means: Time to make a change!
- 4 – 8, it means: Improvement is necessary!
- 1 – 3, it means: You have an exceptional broker!
|
|
|
