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How is my insurance impacted by a Canada Post strike?

Home Insurance

By Samantha Lemna | November 19, 2018

Disruptions to mail may not impact your insurance. However it could mean important documents such as policy documentation pink cards bills and other important communications can’t reach you.

What happens to your mail during a postal strike?

Generally insurance companies will hold mail if a strike (or other service disruption) is imminent and send once service resumes or the threat of a strike has passed.

If mail service is disrupted after your documents were sent your mail will be stuck in the system until service resumes.

Either way this translates to delays.

Critical documents may be sent by courier or fax by some insurance companies while others offer digital copies via email. Your broker can also often provide a digital copy or even a paper copy if you don’t mind dropping by their office.

A-WIN Insurance also offers clients A-WIN on Demand available on your desktop or via app. With exclusive access to this tool clients can manage their policy view policy documents print pink cards and more.

What do I need to do during a Canada Post strike?

  • Payments are still due even if you don’t receive the bill
  • Know your renewal date . Get in touch with your broker or insurance company before that date to review any changes.
  • If you have an open claim you may need to send documents via email or fax. You can always call to get an update or talk to your broker if you have any questions.
  • If you need to open a new claim you’ll be able to do so via phone. Again you may need to submit documents via fax or email and send along a hard copy through the mail once service resumes.

Remember that your broker is available to answer any of your questions help you get copies of your documents and address any concerns you may have.

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