A-WIN Insurance offers an attractive compensation package alongside a comprehensive benefits program, flex days, a positive work environment, and a traditional work week/hours. We are one of the fastest growing insurance brokerages in Western Canada and were recognized as a Top 10 Brokerage in Canada in 2018.
We're always on the lookout for great talent, please check out some of our available positions below:
Personal Lines Insurance Professional
We are looking for an experienced broker to provide exceptional customer service to our customers in order to foster a high level of customer satisfaction and loyalty. Responsibilities also include:
- facilitating organic growth through cross selling and up-selling based on customers need
- taking ownership of issues and following through to resolution
- keeping accurate records and documentation of customers service actions in a broker management system
- working with other teams to nurture an environment where all can excel through encouragement and enpowerment
- keep ahead of industry developments and apply best practices to areas of improvement
- monitor insurance claims to ensure mutual satisfaction
- fulfill all A-WIN policy minimum coverage requirements
- maintain an orderly workflow according to priorities
The successful candidate will have a minimum Level 1 General Insurance License with 2 years of insurance sales experience. They will have familiarity with many types of insurance coverage, including auto, property, RV, small commercial and travel. Awareness of the industry's latest technology trends and applications are important as we journey to becoming a "digital brokerage." Strong client-facing and communication skills are essential, as is customer service orientation.
Personal Lines Insurance Retention Supervisor, Edmonton, AB
While working as part of the Personal Lines team in the Retention specialist role, your duties will also include responsibilities of a working supervisor. We are looking for a personal lines broker with leadership experience to provide excellent customer service and to embed this value throughout the organization. This includes oversight for the department's efficiency, profitability and customer satisfaction, loyalty and retention.
The ideal candidate will possess a minimum Level 2 General Insurance License with 5 years of insurance experience, familiarity with many types of insurance products, experience in delivering client-focused solutions and in creating long-lasting relationships, and strong client-facing and communication skills. A working knowledge of Applied Systems (TAM) and MS Office is an asset, as is awareness of the industry's latest technology trends and applications.
New Business Specialist in Calgary, Edmonton, or Onoway, AB
We're looking for a candidate who is excited about creating change in how people manage their insurance purchases along with being a part of our journey in becoming a "digital broker." This sales position will help convert leads to customers from walk-ins, phone calls, company referrals and our website. This includes nurturing online needs as well as collecting expiry dates and converting monoline clients.
A minimum Level 1 General Insurance license and 2 years of insurance sales is required. Knowledge of Applied Systems (TAM) is an asset.